How can we help?
Get help with account access, plan sync, billing, website scans, PDF exports, AI scans, tracking detection, and white-label reports.
General Support
Need help with your Audit Pilot account, plan, extension access, or product usage?
Report & Scan Issues
Report problems with website scans, PDF exports, report content, or missing audit data.
Billing & Plan Help
Get help with Pro, Premium, yearly plans, lifetime access, or payment-related questions.
Send the right details so we can help faster.
When contacting support, include your account email, the website URL you scanned, a short explanation of the issue, and screenshots if possible.
Plan not showing after purchase?
Log out and log back in inside the extension, then refresh your account status. Plan updates may take a short moment to sync.
Account login or plan sync
Payment and billing questions
PDF report export issues
AI scan usage or limits
Chrome extension installation
White-label report setup
Tracking detection questions
Feature requests or feedback
Common support questions
You can email support@siteauditpilot.com. Please include your account email, issue details, website URL if related to a scan, and screenshots if available.